Frequently asked questions

Will I be required to pay anything over and above the monthly cost?

What is included in the pricing for each NuHome System?

Is it cheaper for me to buy a solar system and finance it through the bank?

Are there any hidden costs?

How long is a NuHome agreement?

Who owns the system?

What happens when I sell my home?

What happens if I want to cancel my agreement before the end date?

If I rent my house can I still have NuHome System?

You mention an increase in costs

Where are the panels made?

If I have an off-grid system and my usage never exceeds this, can I cancel with Eskom/Municipality supplier?

What is the product warranty on the Solar panels and Inverter?

What happens if the system breaks?

How does the cost of a NuHome system compared with Eskom or a municipality?

Will I be 100% Off-Grid or will I still pay my Utility?

If there is no sun what happens?

What if I have excess energy that I haven’t used can I feed this back into the Grid?

If there is any damage to my roof after the installation, who takes liability for the repair?

If the need ever arises to have my roof repaired/replaced will I be responsible to have the panels removed and reinstalled?

I have a three phase electrical connection in my home, can I still get a NuHome System?

Will I get a COC for my NuHome Installation?

Am I required to insure the NuHome system?